Customer Service is Our #1 Priority:
Our clients have the greatest impact on our business, so obviously, we tune in, watch and take care of their needs. It is that state of mind and putting everything in order that furnished us with the majority of the qualifications to end up Nebraska’s best boat dealers. Nebraska boat dealers are presently offering and overhauling to the next generation of our long-time boating families. At Valley Marine, we feel that it is our business to take the work out of your sailing background… so you can essentially just have fun!
WHY SHOULD I BUY FROM CERTIFIED NEBRASKA BOAT DEALERS?
Valley Marine was one of the first industry certified boat dealerships in the Midwest. We are a 5-star dealer and maintain a five-star dealer certification, An obvious choice if you’re looking Nebraska boat dealers.
In order to maintain a Five-Star Industry Certification, Nebraska Boat Center employees at Valley Marine must demonstrate that they meet the best practice and Certification criteria in the following areas:
¥Consumer Bill of Rights Posting
¥Employee Development and Satisfaction
¥Multiple Platform Technical Training
¥Facility maintenance that is competitive
¥Improving consistent processes and maintenance in all departments: Service, Sales, Parts, Follow-up
Five-Star Valley Marine Dealer Certification is an industry standard. The program was developed in a cooperative effort by all Nebraska boat dealers, manufacturers, and engine builders, focused on delivering excellent quality service and a superior boating experience. This particular program provides Nebraska boat dealers with a list of criteria designed to continuously improve all departments and exceed customer expectations. These criteria and best business practices first and foremost address the quality of service, sales, parts, facilities, follow-up, customer satisfaction and more! This criteria compliance is verified by an independent non-biased consultant. All certified dealers are evaluated annually to ensure quality, and that the store continues to meet the Certification requirements listed, and needs of the customer. It is Valley Marines’ commitment to value their customers.
By achieving Marine Industry Certification, Valley Marine has demonstrated that they are dedicated to top-quality service. Customers see the Five-Star Marine Industry Certification logo and immediately know that our dealership cares about their experience from purchase to service and more!